Privacy Policy

Jaytex Group (Sales), (” Jaytex  ” or ”  we  “) respects your right to the protection of your personal information. This policy on the protection of personal information (the ”  policy on the protection of personal information “) Describes our practices in this area. When you use the Jaytex website (the “Site”), we may collect, store, use and disclose information about you in accordance with this privacy policy. We may modify or add to this policy; we therefore urge you to review it regularly and check for updates. This policy describes in detail how we collect, store, use and protect any information you choose to provide to us. It deals with the following:

• why we collect your personal information;

• what information is collected by Jaytex;

• how we use and store your information;

• how we share them;

You can visit our site without identifying yourself or providing any personal information. In certain circumstances, we may also ask you to provide us with certain personal information for the purposes set out in this privacy policy.

At Jaytex, you decide how we communicate with you. We respond to your customer inquiries using the contact details you have provided to us. We may send you promotional material by mail, Facebook, Instagram, email, text message (SMS), to your communications device. mobile, by phone or otherwise. This privacy policy explains how you can determine how we communicate with you.

Unsolicited emails and phone calls

Do not give or send any personal information (particularly financial or credit card information) that is requested of you through an unsolicited email or phone call that appears to be from Jaytex or one of its group members or who uses one of its brands. We will not contact you to ask you for such information; you only provide them when completing an order.

Why we collect your personal information

We collect your information to provide you with a personalized, convenient, secure and enjoyable online experience, and for any other purpose set out in this privacy policy. We may retain some of your personal information for future opportunities at Jaytex that we see fit. We also ask you to provide us with certain information online in order to fulfill our legal and contractual obligations. In addition, the collection of your personal information allows us to detect and prevent criminal activity or other objectionable conduct online.

What information is collected by YM

Information about you

We receive and may retain various information that you voluntarily provide to us during a visit to our site, an application for employment with us or any other information or preference that you provide to us for the purposes set out in this privacy policy. protection of personal information. This information may include the following:

• your name, address (including postal code) and telephone number;

• your location;

• Your email address;

• your IP address;

• proof of identity;

• any other information that you agree to communicate to us through our site or by other means, including Facebook, Instagram, any type of mobile communication device or any other social media.

We may also receive information about you from other sources in accordance with applicable privacy laws, such as up-to-date information about your address or information about your previous employment. This information may help us better meet your needs.

Cookies and other technologies

When you visit our site or communicate with us, we and our third party service providers may use technological tools that automatically collect information about how you access, navigate and leave our site. For example, we collect information about what other website you have visited before ours, what type of browser and operating system you use, the IP address from which you visit the site, the pages you visit and the website you visit when leaving ours. In general, we do not link this type of information to your personal information unless we are conducting an investigation into the security of our website.

Some of our general and promotional communications use cookies, pixel files and other digital markers. A cookie is a small data file transmitted to your computer by web servers, which allows you to track your browser activity while you are visiting our site. This information tells us how you use our site, how we could improve the design and content, and how we could provide you with a better user experience. We do not use cookies to access personal files on your computer.

Our site may use pixel files and cookies to administer our online promotional programs. Pixel files and cookies can keep track of your browser so that you can be recognized when you visit other websites. We also use pixel files to find out if you open the promotional communications we send to you. Generally, these pixel files are of limited duration and come from our ad management service providers. They use these pixel files and cookies to load an advertisement from Jaytex when you visit certain other websites.

If you prefer not to accept cookies, most browsers will allow you (i) to change their settings so that you are notified each time you receive a cookie, which allows you to decide whether or not to accept it, (ii) delete existing cookies, (iii) configure your browser to automatically refuse all cookies.

You can also change your email account settings to block the automatic downloading of images which may include certain technological tools that allow us to know if you have viewed our email and used certain features. You can also opt out network advertising programs that track your activities across multiple websites to deliver targeted advertising to you. Please see the ”  Understanding Online Advertising  ” and ”  Online Behavioral Advertising Opt-Out  ” pages on the Digital Advertising Alliance of Canada site and the Network Advertising Initiative’s Ad  Opt-Out page .

These websites offer tools to find out which member companies have cookies in your browser and to remove them. You will continue to receive other types of advertising from member companies, but they will not be based on your interests. Since deleting cookies from a browser may remove your opt-out preferences, you should use these tools regularly to ensure that your preferences are up to date.

How we use your personal information

Job opportunities

You can send us your resume by uploading to our site or by email to apply for certain positions offered in our stores or at our head office in Canada. Our team department will use this information for the purposes of potential employment with us and for Human Resources purposes.

Our service providers and the government

Some of our business services are performed on our behalf and at our request by other companies. We may securely share your information with designated vendors who provide services on Jaytex’s behalf, such as hosting, data and promotional service providers, and printing companies. In the course of providing these services, these companies may use some of the personal information you have provided to us and that use will be governed by the terms of this privacy policy. Your personal information is used only for the purposes that Jaytex expressly indicated to these companies, such as keeping our database up to date, managing and monitoring emails and posting offers.

We may also share your personal information with government agencies or other businesses that assist us with fraud prevention or fraud investigations, or where required or permitted by law or contractual provisions. in order to protect us against or prevent actual or potential fraud or unauthorized transactions, or to investigate fraud that has already been committed. In addition, we may pass your personal information on to third parties to whom you have given permission to receive such personal information.

Sharing of information within our company

The information you provide to us may be passed on to the various contact points within Jaytex to the extent that this is necessary for the purposes for which it was collected. In the event of the sale of Jaytex or its merger with another company, we may transmit your personal information to the acquirer or to the new amalgamated company.

How Jaytex protects and stores your personal information

Your personal information is kept confidential. They are stored and processed on our computers located in Canada, maintained by our third-party service providers. Your personal information is subject to the laws of those jurisdictions, including laws that allow access to it for law enforcement purposes. These laws may differ from the laws of your jurisdiction of residence. We use administrative, procedural and technical measures to protect your information against loss or theft and against unauthorized access or disclosure in order to protect your privacy. These safeguards include firewalls and encryption.

While we use reasonable efforts to protect your personal information, we cannot ensure or guarantee the security of any information you provide through the Internet, third party digital networks, websites, mobile devices, the site. or any social media platform.

We cannot be held responsible for cases of fraud or theft on the Internet. Please be aware of this when providing information through the site.

Period during which we keep your personal information

Jaytex retains your personal information for as long as necessary for the purposes for which it collected it and to comply with applicable laws. Your consent therefore remains valid after the end of our relationship with you.

Links to other sites

Our site may display links to other websites that have their own terms of use and their own privacy and security policies. JAYTEX ASSUMES NO RESPONSIBILITY FOR ANY DAMAGES CAUSED BY THEM AND EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR THE MANNER IN WHICH THESE THIRD PARTIES COLLECT, STORE, USE OR DISCLOSE YOUR PERSONAL INFORMATION. If you choose to visit any of these websites, you should review the privacy policies that govern them.

In addition, our site may present content (including through applications or social media platforms) that it retransmits, but which is hosted and made available by third parties. JAYTEX ASSUMES NO RESPONSIBILITY FOR ANY DAMAGES CAUSED BY THEM AND EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR THE MANNER IN WHICH THESE THIRD PARTIES COLLECT, STORE, USE OR DISCLOSE YOUR PERSONAL INFORMATION . If you choose to view such retransmitted content, you should review the privacy policies that govern it.